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Report a Claim      

In order to report a claim, it's important to have the following items on hand:

  • Â鶹ŮÀÉ Policyholder's name
  • Â鶹ŮÀÉ policy number
  • Description of incident, damages, injuries
  • Date and time of incident       
     

Having this information will help make your claim filing process easier.

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Type of Claims

Cell phone taking picture of damaged vehicle

Auto

For vehicle damage and auto related injuries

 

 

Auto Glass

For damages to vehicle glass only

Customer on phone observing engine bay under car hood

Roadside Assistance

For roadside assistance support 1234 12345

GET STARTED

 

Towing

For towing reimbursement 12 345

GET STARTED

Call In Your Claim

Prefer to speak directly with a Claims Representative?

New Claims

Auto, Home and Commercial Auto              
Monday - Friday 9:00am - 7:00pm CT              
Saturday 11:00am - 6:00pm CT              
800-353-6737

American Access Casualty              
Monday - Friday 8:00am - 8:00pm CT              
Saturday 9:00am - 5:00pm CT              
630-645-7755

Existing Claims

Auto, Home and Commercial Auto               
Monday - Friday 8:00am - 5:00pm               
Please contact your adjuster during local regular business hours.               
800-353-6737

American Access Casualty               
Monday - Friday 8:00am - 4:30pm CT               
630-645-7755

For Auto claims, ask your adjuster about two-way texting for claim updates, document sharing, and more.

Still need help with your auto claim?